Frequently asked questions
What is the return policy?
We accept returns within 7 days of delivery, provided the product is unused and in its original condition and packaging. Once your return is approved and received, refunds are processed to the original payment method.
Are any purchases final sale?
Yes. Limited-edition drops, discounted items, and custom products are final sale and not eligible for returns or exchanges. This will always be clearly mentioned on the product page.
When will I get my order?
Orders are typically processed within 1–3 business days.
Delivery timelines vary by location but usually take 3–7 business days after dispatch. You’ll receive tracking details as soon as your order ships.
Where are your products manufactured?
Our products are designed in-house and manufactured through trusted partners who meet our quality and material standards. We prioritize consistency, durability, and finish over mass production.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping on select drops or during limited-time promotions.
DESIGN, THOUGHT, THOROUGH
CRAFTED, NOT RUSHED.
SMALL TEAM, HIGH STANDARDS.