Shipping policy

Shipping Policy
Effective Date: December 15, 2025

At Zynthe, every order is handled with precision and care. This Shipping Policy outlines how and where we deliver our products.

Shipping Partners

We ship exclusively via Blue Dart for both domestic and international orders to ensure secure, reliable, and trackable deliveries.

Domestic Shipping (Within India)

Courier: Blue Dart
Processing Time: Orders are processed within 2–5 business days after order confirmation
Delivery Time: Typically 3–7 business days after dispatch, depending on location
Coverage: All serviceable pin codes within India supported by Blue Dart
Tracking: Tracking details will be shared once the order is dispatched

Please note that delivery timelines are estimates and may vary due to location, weather, or unforeseen logistics delays.

International Shipping

Courier: Blue Dart International
Processing Time: 3–7 business days after order confirmation
Delivery Time: Typically 7–14 business days after dispatch, subject to destination and customs clearance
Tracking: International tracking details will be provided once shipped

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. These charges are not included in the product or shipping price and must be paid by the recipient upon delivery.

Zynthe is not responsible for delays caused by customs inspections or clearance procedures.

Shipping Confirmation & Tracking

Once your order is shipped, you will receive a confirmation email with Blue Dart tracking details to monitor your delivery in real time.

Incorrect Address & Failed Delivery

Please ensure that all shipping details are accurate at checkout. Zynthe is not responsible for delays, returns, or losses resulting from incorrect or incomplete addresses. Any re-shipping costs will be borne by the customer.

Damaged or Missing Packages

If your package arrives damaged or appears tampered with, please notify us within 3 days of delivery with clear photos and order details at info@zynthe.co. Claims submitted after this window may not be eligible for review.